Automotive Connectivity Solutions for vehicle importers

Q: What are automotive connectivity solutions for importers?

Automotive connectivity solutions are comprehensive platforms that bridge the gap between vehicle data and business intelligence. For importers, this means using hardware like the CC-link to collect real-time data from a fleet, which is then transformed into actionable insights. These solutions allow you to monitor vehicle health across your entire region, providing a transparent view of your fleet’s needs and enabling more efficient management of your dealer network.

Q: Can your connectivity platform integrate with our existing importer systems?

Modern connected car services are built for seamless integration. Through robust API connections, our platform can feed real-time vehicle insights directly into your existing CRM, ERP, or Dealer Management Systems (DMS). This ensures that your digital transformation is additive, not disruptive, allowing you to scale your operations without abandoning the tools your team already relies on.

Connected Cars provides a vehicle data platform for importers, delivering real-time vehicle data, OEM APIs, automated insights and connectivity solutions that increase revenue, customer loyalty, and operational efficiency.

Why importers choose Connected Cars

Increase customer loyalty through proactive care

Build strong customer satisfaction by using data to anticipate and address customer needs before they arise.

Boost car sales with trusted data

Increase sales by providing reliable vehicle history and performance data through our used car certification, enhancing buyer confidence and trust.

Maintain direct and convenient communication

Keep customers engaged with a seamless communication channel.

Provide real value-added service with a branded app

Offer your customers a white-label app that delivers real value, keeping them connected and engaged. For B2B customers, our solutions cover fleet management needs too.

Convert Connected Car Analytics data into business opportunities

Gain full access to all data, enabling numerous use cases like customer segmentation and data partnerships.

Drive targeted, data-driven marketing

Utilize real-time data to enhance your marketing efforts with data triggers, targeted campaigns, and customer segmentation.

Ensure regulatory compliance

Easily comply with international and local standards like GDPR, minimizing risks and simplifying processes.

Real-world applications for importers

Discover how our solutions can be applied in various use cases to drive value and efficiency.

Comprehensive connectivity solutions

No OEM connectivity? We provide full-fledged connectivity for all brands and models, across all markets, including SOC on EVs.

Aftersales carpark connectivity

Deliver stellar connectivity to the existing carpark, including used cars not connected from the factory.

Enhanced connectivity for importers

Utilize OEM API data alongside retrofit connectivity to enhance the value of already connected vehicles.

Data ownership and customer relationship

We enable dealers to own the customer relationship by making all data available through our platform, converting it into true business value.

The Connected Cars ecosystem for importers

The all-in-one connectivity solution to unlock all your connectivity use cases.

Connected cars telematics unit connects several different platforms

Comprehensive service offerings

Enjoy extensive support with ConnectedCare’s Standard and Hyper packages, including:

Product implementation

Smooth launch ensured with dedicated managers and comprehensive training.

Customer success

Personalized support, webinars, and marketing tools to boost product adoption and satisfaction.

Product support

Immediate assistance through a dedicated chat and ticket system, with 24/7 access to a Help Center and FAQs.

Seamless integration with your systems

Our solutions integrate effortlessly into your existing systems, ensuring a smooth transition
and enhanced operational efficiency.

System compatibility

Compatible with major platforms like Keyloop, Annata, and Salesforce for seamless data integration.

API integration

Our robust API framework supports easy integration with your current systems, enabling real-time data synchronization.

Custom solutions

Tailored integration strategies to fit your specific business needs and workflows.

Continuous support

Ongoing technical support to ensure smooth operation and address any integration issues.

Enhancing departmental performance

For aftersales

Leverage real-time data to boost service quality and customer retention.

For sales

Predictive analytics and a proactive custom app improve customer buying experiences and uncover new sales opportunities.

For marketing

Leverage targeted communications and detailed segmentation to effectively reach out to different customer groups, enhancing the impact of your marketing campaigns.

Why importers worldwide trust Connected Cars for telematics

Scalable solutions

Our scalable solutions grow with your business, supporting both small import operations and large-scale international importers.

Proven track record

Success stories and testimonials from importers showcase the real-world benefits of using Connected Cars.

Innovation and adaptibility

We stay ahead with the latest technology, continuously adapting to changing market needs to give you a competitive edge.

Dedicated support

Our robust customer support and in-house development ensure quick troubleshooting and seamless integration.

Trusted by

Testimonials

Our most important source of aftermarket leads

“Connected Cars has become our most important source of Aftermarket leads in daily operations.”

Allan Stender

Significantly boosts customer retention

“In the Field Force team, we prioritize loyalty products within Semler’s partner network, and Connected Cars stands out as one of the most important. As the primary source of service leads, it significantly boosts customer retention by increasing the likelihood of customers returning to our workshops.”

Thomas Garder

Connected Cars is essential for maintaining strong customer relationships

“Connected Cars are more valuable than ever, especially as we transition from traditional combustion engines to electric vehicles. With longer intervals between services, electric cars visit workshops less frequently, making the insights and efficiency provided by Connected Cars essential for maintaining strong customer relationships and optimizing operations.”

Joran Lilholm

Frequently Asked Questions

What are automotive connectivity solutions for importers?

Automotive connectivity solutions are comprehensive platforms that bridge the gap between vehicle data and business intelligence. For importers, this means using hardware like the CC-link to collect real-time data from a fleet, which is then transformed into actionable insights. These solutions allow you to monitor vehicle health across your entire region, providing a transparent view of your fleet’s needs and enabling more efficient management of your dealer network.

How do these solutions increase aftermarket loyalty?

Connectivity is the ultimate driver of aftermarket loyalty. By monitoring live vehicle diagnostics, importers can empower their dealers to reach out to customers with proactive service offers the moment a fault code appears or a service milestone is reached. This “concierge” style of maintenance keeps the vehicle within the authorized workshop network, significantly reducing customer churn to independent garages and ensuring long-term parts revenue.

Why is real-time data important for an importer's ecosystem?

In the traditional model, importers lose track of a vehicle once it leaves the showroom. Our connected cars ecosystem changes this by providing a continuous data stream throughout the vehicle’s lifecycle. This allows importers to support their dealers with better lead generation for service work, optimize spare parts logistics based on actual demand, and provide a superior, data-driven customer experience that strengthens the brand’s market position.

Can your connectivity platform integrate with our existing importer systems?

Modern connected car services are built for seamless integration. Through robust API connections, our platform can feed real-time vehicle insights directly into your existing CRM, ERP, or Dealer Management Systems (DMS). This ensures that your digital transformation is additive, not disruptive, allowing you to scale your operations without abandoning the tools your team already relies on.

Do automotive connectivity solutions work for multi-brand importers?

Absolutely. Our platform is brand-independent, making it the ideal solution for importers managing a diverse portfolio. Whether you handle a single brand or a multi-brand network, our connectivity services provide a unified dashboard. You get consistent, high-quality data across all makes and models, allowing you to standardize your aftermarket loyalty strategies and performance tracking across your entire business.

See our automotive connectivity solutions in action

Discover how we can help

Enhance customer loyalty and provide value-added services with our comprehensive solutions. Contact us for a personalized consultation and begin transforming your business today.