During the Volkswagen Brand Experience (BEX) 2025, we spoke with Moritz Huss, Brand Manager at Volkswagen Group Singapore, who shared his insights and experiences as a Connected Cars customer.
Moritz described the rollout experience in his own words:
๐ฃ๏ธย โThe whole process from the decision that we are going to do it and also then to the rollout in the market, I think it was perfectโฆ The support that you guys offer is very professional. So I think we can safely say that we are very happy customers in Singapore.โ
When customers expressed a desire for a seamlessly connected driving experience, Volkswagen Singapore swiftly implemented the Connected Cars solution through ConnectedWorkshop and the Connected Cars App, fully connecting Volkswagenโs EV lineup from the outset. Now, drivers enjoy instant, personalized support via built-in in-app chat, further strengthening Volkswagen Singaporeโs customer relationships.
Curious how they made it happen?
โถ๏ธ Watch the on-demand demo of ConnectedWorkshop and see firsthand how connectivity transforms customer experience.