Customer loyalty starts in the workshop

Discover how ConnectedWorkshop transforms real-time vehicle data into proactive service opportunities and lasting customer relationships.

This session explores how ConnectedWorkshop enables workshops to move beyond reactive repairs and deliver smarter, more personalized service. By leveraging live data from connected vehicles, workshops can anticipate maintenance needs, reduce downtime, and build stronger customer trust that leads to repeat business.

Key topics include:

  • Industry trends: Nikolaj and Jakob dive into the latest developments shaping the automotive service sector, highlighting the growing role of connected solutions.
  • Inside ConnectedWorkshop: Jakob shares his journey in creating ConnectedWorkshop, offering insights into how the platform is helping workshops worldwide improve efficiency and customer retention.
  • Features and benefits: A walkthrough of how the system is structured, the core functionalities it provides, and the value these bring to both workshops and their customers.
  • Seamless communication: How the Connected Cars app makes it easy for workshops and drivers to stay in touch, ensuring transparency, convenience, and a better overall customer experience.

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Customer loyalty starts in the workshop

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